Privacy Policy, Terms & Conditions

Last Updated: January 19, 2026

Privacy Policy

1. Introduction

Nutri Thrive ("we," "us," or "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth). This policy outlines how we handle your data.

Legal Entity: Nutri Thrive

ABN: 32 639 442 616

Address: 15 Europe Street, Truganina, VIC, Australia

Contact: Nutrithrive0@Gmail.com | 0438 201 419

2. Information We Collect

We collect information reasonably necessary for our business functions:

  • Identity & Contact: Name, email, mobile number, and shipping address.
  • Technical Data: Cookies (for cart functionality), IP address, and browser type.
  • Payment Data: We do not store credit card details. All payments are processed via PayPal. We only receive transaction confirmation.

3. How We Use Your Information

  • Order Fulfillment: Delivering products via Australia Post or Sendle.
  • Marketing: Sending newsletters and offers via email/SMS (only with your consent).
  • Improvement: Analyzing website usage to improve our service.

4. Sharing Your Data

We do not sell your data. We share necessary data with:

  • Shipping Partners: Sendle, Australia Post, and international couriers for delivery.
  • Payment Gateways: PayPal.

5. International Transfers

As we ship worldwide, your name and address will be transferred to logistics providers in your destination country to facilitate delivery.

6. Age Restriction

You must be 18 years or older to purchase from this website. We do not knowingly collect data from minors.

Refund & Shipping Policy

1. Returns Policy (7 Days)

We accept returns for "change of mind" strictly under the following conditions:

  • Timeframe: You must initiate the return within 7 days of delivery.
  • Condition: The item must be unopened, sealed, and in its original packaging.
  • Procedure: Contact Nutrithrive0@Gmail.com to start the process.
  • Cost: The customer is responsible for all return shipping costs.
  • Refund Processing: Once received and inspected, refunds are processed via PayPal within 5 to 7 business days.

2. Shipping & Location Liability

⚠️ Customer Responsibility: It is your sole responsibility to select the correct Country and enter the correct Address at checkout.

Wrong Location Selection: If you select the wrong country (e.g., selecting "Australia" for a US address) to bypass shipping costs or by error, Nutri Thrive is not responsible for the order. We reserve the right to cancel the order or refuse delivery. We are not liable for lost goods due to incorrect address details provided by the customer.

Terms of Service & Disclaimer

1. Product Nature (Natural vs. Organic)

Natural Product: Nutri Thrive products are sold as "Natural" products derived from natural ingredients.

Not Certified Organic: We explicitly state that our products are NOT "Certified Organic". We do not hold organic certification.

Waiver of Claims: Nutri Thrive makes no representations or warranties that its products are 'Organic.' By purchasing, you acknowledge the product is sold strictly as 'Natural' and agree to release Nutri Thrive from any liability, claims, or disputes asserting otherwise.

2. Limitation of Liability

To the extent permitted by Australian law, Nutri Thrive is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

3. Governing Law

These terms are governed by the laws of Victoria, Australia.

Questions or Concerns?

If you have any questions about our Privacy Policy, Terms of Service, or Refund Policy, please contact us:

Email: Nutrithrive0@Gmail.com

Phone: 0438 201 419