Questions we get asked
Straight answers on the powder, curry leaves, tea, shipping, returns, privacy, and who we are. I'm Neer. If yours is not here, email or call.
Moringa powder
What is NutriThrive Moringa powder?
It is 100% Moringa oleifera leaf powder from our own farm, with no fillers. We grow, harvest, shade-dry and manufacture it, arrange testing in Australia, and pack it in Truganina.
How much should I take daily?
Start with half a teaspoon a day for a week. Most adults then use 1 teaspoon (about 2 to 3 grams) once or twice a day if it sits well. Take it with food.
Any safety notes?
Leaf powder is widely eaten as food. Skip it if you are on blood thinners unless your GP agrees. If you are pregnant, breastfeeding, or on prescription medication, ask your healthcare provider first. Neer is not a doctor.
What does it taste like?
Earthy and a bit like spinach. In plain water most people dislike it. Mixed into food, most people barely notice it.
Is it lab tested?
Yes. Our moringa powder is NMI lab-tested in Australia. Lab summary PDF is on the moringa powder product page.
Dried curry leaves
What are NutriThrive dried curry leaves?
Karipatta grown on our own farm and packed in Melbourne. Use it in tadka for curries, dals and South Indian cooking.
How do I use dried curry leaves?
Use about 2 to 3 times the amount you would use fresh. Fry them in hot oil or ghee at the start of the pan. That is when the smell comes through.
How should I store them?
Airtight container, away from heat and light. They keep their flavour for 6 months or more in a cool, dry place.
Darjeeling tea
What is NutriThrive Darjeeling black tea?
Loose-leaf tea sourced from a family farm in Darjeeling, with a floral, muscatel character. We pack it in Melbourne and send it Australia-wide.
How do I brew it?
Use 1 to 2 teaspoons per cup. Water at 85 to 90°C, not a rolling boil. Steep 3 to 5 minutes. Plain, or with a splash of milk and honey.
How much caffeine is in a cup?
About 40 to 50 mg, similar to most black teas.
Shipping and returns
What is the free shipping threshold?
Free standard shipping on Australian orders of $79 and over, and worldwide on orders of $90 and over. If you think your order should qualify, call +61 438 201 419 and we can process it for you.
How fast is shipping from Melbourne?
Order before 2pm Monday to Friday and we usually dispatch the same day. Melbourne metro is often 1 to 3 business days after that. Other metro areas are around 3 to 4 days, while some rural addresses take up to 10 days.
Do you offer returns?
Yes. 7 days from delivery, unopened packs only. Original shipping is not refunded. Read the full policy on the shipping and returns page.
Which payment methods do you accept?
Visa, Mastercard, PayPal, bank transfer, and cash for Truganina pickup. Checkout is live PayPal/card on nutrithrive.com.au.
Can I place an order by phone?
Yes. Call +61 438 201 419 if you need help placing an order or checking free shipping.
The business
Who runs NutriThrive?
Neer. The warehouse is at 15 Europe Street, Truganina VIC 3029, Melbourne. Started in 2020, selling to customers from 2024.
What is the ABN?
32 639 442 616.
Can I visit?
Call first on +61 438 201 419. Hours are daily 9:00 AM to 11:00 PM AEST. Email nutrithrive0@gmail.com.
Privacy
Where is the privacy policy?
On the privacy policy page. Last updated 19 January 2026 on the live site. We use your contact and order details to fulfil orders and answer questions.
How do I ask about my data?
Email nutrithrive0@gmail.com. That is the same inbox we use for orders.
Business details
NutriThrive · ABN 32 639 442 616
15 Europe Street, Truganina VIC 3029, Melbourne
Daily 9:00 AM to 11:00 PM AEST · +61 438 201 419
Still stuck?
Call 0438 201 419 or use the contact form. I usually reply within 1 to 2 business days.