NutriThrive
Shipping and returns across Australia
Dispatched from Truganina, Melbourne. Delivered across Australia.
Shipping rates
Free Australian shipping on orders $49+Applied automatically in your cart.
| Parcel weight | Shipping |
|---|---|
| Up to 250 g | $9.69 |
| Over 250 g to 500 g | $11.12 |
| Over 500 g to 1 kg | $15.20 |
| Over 1 kg to 3 kg | $19.24 |
| Over 3 kg to 5 kg | $23.23 |
International postage is calculated from the parcel weight.
Dispatch and delivery
Order before 2pm Monday to Friday for same-day Melbourne dispatch.
Estimated time after dispatch
- Melbourne metro
- 1–3 business days
- Other metro areas
- 3–4 business days
- Rural and regional
- Up to 10 business days
Track your order
When your parcel leaves Truganina, we'll email your tracking details if the carrier provides them. If you haven't received an email within a couple of business days, check spam or contact us with your order details.
Local pickup
Pickup from Truganina is available by arrangement. Arrange a pickup.
7-day guarantee
Contact us within 7 days of delivery and we'll refund or replace your order. If something arrived damaged or faulty, send us a photo of the item and packaging, and we'll sort it at no cost to you.
Change-of-mind returns must be unopened, and you pay the return postage. Original shipping isn't refunded. Please contact us before you send anything back.
Get help with an order →Payments
Online: PayPal or card. Phone / Truganina pickup by arrangement: bank transfer, PayID or cash.
Shipping FAQ
Where do you dispatch orders from?
We pack and dispatch from Truganina, Melbourne. Australia-wide tracked shipping.
How do I get free shipping?
Free Australia-wide shipping on orders of $49 or more. Free shipping is applied automatically in the cart. Under $49 in Australia, standard rates start from $9.69 by parcel weight. International postage is calculated from the parcel weight.
Can I buy / pick up in Melbourne?
Online 24/7. Local pickup from Truganina by arrangement. See our Melbourne page.